We care. It is who we are–ALWAYS. We care about bringing joy and safety to everyone for a brighter day (or better world). Our guests and our staff remain our priority. Your tour experience will be safe and magical at all times.
- Mask or Shields are Required for all staff and guests. Please visit us during the summer if you are unable to wear a mask or shield.
- Smaller Tours, 10 people per tour. If you have more people, please book two tour slots. We are unable to make any exceptions.
- Private Tour Options (specified time slots noted). No one else can be added to your tour. You are essentially buying a time slot for your group. If there are two people or ten people, it’s up to you. Please Note: There are groups in front of and behind you.
- Reservations Required (CastleNoel.com for Reservations)
- If you happen to be in the area and want to go on a tour. Go to CastleNoel.com and click on the day to see availability and make a reservation.
- No lines. Quuee Line Status. To avoid lines, queue status information will be provided to you when you make reservations. Arrive five minutes before your tour time at Castle Noel’s gift shop.
- Daily health assessment for employees.
- Safe Social Distancing
- Hand Santa-ization Stations throughout the tour.
- Plexiglass Shields (Gift Shop & Photo areas)
- New Santa experience: Children will see Santa in his workshop, tinkering away on some new projects. Please have your children bring their letter and drop it onto Santa’s letter moving machine. This is a magical, fun, experience for your children. Santa will interact with your group and create some magical moments for the children. Later in the tour, your family will take a magical photo. As you view your photo, Santa appears. You will have the option to take home a Souvenir Santa photo as in years past.
- Our Castle experience includes Sani-Dani. She will be there to keep everyone safe. Say, “Hi” when you see Sani-Dani. She loves to clean and when she’s done, she starts all over again.
- Our tour guides sanitize all high touch areas, all day long. This is on top of what Sani-Dani has cleaned already.
- Santa Chimney Squeeze has been replaced with more lights and fun. I promise you’ll be smiling as you walk under the 100,000 glass ornament ceiling.
- Theatre seating is flipped with each group. This way every pew is cleaned in between every group.
- Have fun going down the Slide : ) Sacks are sprayed with disinfectant after each guest.
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Our second attraction,
ALIEN VACATION MINI GOLF:
- Mask or Shields are Required for all staff and guests. Please visit us during the summer if you are unable to wear a mask or shield.
- No reservations required. First come, first served.
- We clean the clubs and balls after every use. This has been our policy since we opened.
- Now the guest picks up their own club.
- At the end of your journey, you deposit your club into a container.
- New, 3D paper glasses, that you receive at the beginning and dispose of at the end of the course.
- Social Distancing on the course.
- Social Distancing at the entrance.
- Plexiglass Shields
We love our guests and want to make you feel like a kid again! We take you out of this world and bring you JOY in Mark Klaus’ world.
Please be patient with our staff during this unprecedented season. Everyone is doing their jobs under extremely difficult circumstances. Sometimes, computer glitches occur and people make mistakes. Give us Grace when you are frustrated. We are committed to making this a safe and joyful tour experience.
