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Castle Noel

Christmas Attraction in Medina Ohio

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COVID-19 Safety Policy

We care. It is who we are–ALWAYS. We care about bringing joy and safety to everyone for a brighter day (or better world). Our guests and staff remain our priority. Your visit and experience will be safe and magical at all times.

Castle Noel

Mask or Shields are Optional for all staff and guests. We are less busy in the Fall.

  • Smaller Tours, 15 people per tour. If you have more people, please book two tour slots. We are unable to make any exceptions.
  • Private Tour Options (specified time slots noted). This is the same tour as the public tour, except, NO ONE ELSE CAN BE ADDED TO YOUR TOUR. You are essentially buying a time slot for your group. If there are two people or fifteen people, it’s up to you. Please Note: There are groups in front of and behind you.
  • Reservations Required (CastleNoel.com for Reservations)
  • If you happen to be in the area and want to go on a tour. Go to CastleNoel.com and click on the day to see availability and make a reservation.
  • NO LINES. Arrive five minutes before your tour time at Castle Noel’s gift shop.
  • Daily health assessment for employees.
  • Safe Social Distancing
  • Hand Santa-ization Stations throughout the tour.
  • Plexiglass Shields (Gift Shop & Photo areas)
  • New Santa experience: November-December, Christmas in July, and Special dates. Times will be listed on the website. Children will see Santa in his workshop, tinkering away on some new projects. Please have your children bring their letter and drop it onto Santa’s letter moving machine. This is a magical, fun, experience for your children. Santa will interact with your group and create some magical moments for the children. Later in the tour, your family will take a magical photo.
  • NOW available all year: View your photos on Santa Klaus Mountain and Santa appears. You will have the option to take home a Souvenir Santa photo as in years past.
  • Our Castle experience includes Sani-Dani. She will be there to keep everyone safe. Say, “Hi” when you see Sani-Dani. She loves to clean and when she’s done, she starts all over again.
  • Our tour guides sanitize all high touch areas, all day long. This is on top of what Sani-Dani has cleaned already.
  • Santa Chimney Squeeze has been replaced with more lights and fun. I promise you’ll be smiling as you walk under the 100,000 glass ornament ceiling.
  • Theatre seating is flipped with each group. This way every pew is cleaned in between every group.
  • Have fun going down the Slide : ) Sacks are sprayed with disinfectant after each guest.

—

Our second attraction,

Alien Vacation Mini Golf

  • Mask or Shields are Optional for all staff and guests.
  • No reservations required. First come, first served.
  • We clean the clubs and balls after every use. This has been our policy since we opened.
  • Now the guest picks up their own club.
  • At the end of your journey, you deposit your club into a container.
  • New, 3D paper glasses, that you receive at the beginning and keep.
  • Social Distancing on the course.
  • Social Distancing at the entrance.
  • Plexiglass Shields

 

Our third attraction,

The Polar Bear Club, bar:

(For more information: Go to Polar Bear Club Castle Noel on Facebook.)
  • Mask or Shields are Optional for all staff and guests.
  • No reservations required. First come, first served.

We love our guests and want to make you feel like a kid again! We take you out of this world and bring you JOY in Mark Klaus’ world.

Please be patient with our staff during this unprecedented season. Everyone is doing their jobs under extremely difficult circumstances. Sometimes, computer glitches occur and people make mistakes. Give us Grace when you are frustrated. We are committed to making this a safe and joyful tour experience.

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Announcements

New: 2022 is Amazing!

Mark Klaus blew out the side of the building, doubling the size of the “I Had That” Toyland experience. Adding 80’s, 90’s and 2000 toys. Plus, The NEW, 9′ tall “Megawheel™ Hotwheel”: Five rotating MegaWheels with over 1,000 HotWheels®. This incredible artwork installation opened in June. Plus,  “The Enchanted Toyland”: Over 100 toys will come to life.  Grand opening November 1st.

Mark Klaus’ 100 person outdoor patio is being built. With a 12′ fire-pit, heated stamped concrete, 20′ waterfall, multiple themed patios. This is a one-of-a-kind destination. Events will include the connected, indoor party room, in case of inclement weather. Taking reservations soon for 2023.

Restoration is expanding, AGAIN. We are bringing in Christmas window displays from TORONTO, Canada. With this new addition, we now have an International display of Christmas windows. These windows will be restored in the fourth quarter of 2022 through 2023.

2021 was FUN!

The amazing 2020, NYC Saks Fifth Avenue window display: “This is how we celebrate.” Depicting the annual holiday lights competition in Dyker Heights, in Brooklyn. These windows were in NYC in January 2020. Now they are on display at Castle Noel!

Yes, even in 2020 we were adding & growing.

Whoville has been reimagined with a new light show. Mark & Dana traveled to Los Angeles this Spring to bring home more of the movie set from “Elf: Buddy’s Musical Christmas”. We also bought treasurers for “The Polar Bear Club” and upcoming Tiki Bar. Santa and the North Pole mail room was moved to Castle Noel for a magical, interactive Santa experience.

Castle Noel SPARKLES in 2019

A 28′ tall Castle within a Castle with 120 miles of fiber optics. New Display added: Mr. Jingeling’s costumes, props, and of course the paper keys he gave out to all his visitors. The authentic Mr. Jingeling keys will be available in our Gift Shop. More additions to our Movie Prop collection, Toys, and Window displays. We now have an international collection of Animated Christmas Window Displays. Three trucks went to Toronto during the summer and brought home TEN incredible windows. They are the perfect quintessential Christmas-themed window displays. Santa placing presents around the tree. The family enjoying their Christmas dinner and more.

Miss a year and you miss a lot (2018).

Mark Klaus’ “Reflections Around The World” Infinity Room with NYC Bloomingdale’s window displays. Giant rotating snowflakes with millions of jewels. A huge, animated YETI that joins our guests in a sing-a-long. New additions to the NYC Enchanted Forest Animated window displays. New movie props from: – “Elf” starring Will Ferrell, “Santa Clause 2” starring Tim Allen, “Santa Claus: The Movie” starring Dudley Moore– And more!

Coming in 2023:

Mark Klaus’ TIKI Bar with an outside patio. Located on the lower level of Castle Noel. Authentic props from around the world including, China, the West Indies, India, and the United States, including Alaska. This will be an attraction all on its own.

Castle Noel Partners

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Find Us!

Castle Noel
260 S. Court Street
Medina, OH 44256

Email – Send a Message

Phone – 1-330-721-NOEL (6635)

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